RACHA is excited to share the March 2013 newsletter from the Non State Actors Component (NSAC) of the Demand for Good Governance Project (DFGG), in which our project, Community Score Card, is featured.
The NSAC describes the DFGG project, which is funded by the World Bank as "a landmark, four-year good governance project". Begun in 2009, the project "aims to foster citizen demand for good governance approaches by supporting social accountability and other innovative governance approaches. The non-state actor component (NSAC), a key pillar of DFGG aims to increase the extent and ability of citizens, civil society organizations, and other non-state actors to hold the state accountable and make it responsive to their needs. In turn, DFGG enhances the capacity of the state to become transparent, accountable, and participatory". The original implementation period of the World Bank funded Demand for Good Governance project (DFGG) was completed in March 2013, and, as the newsletter states, "the most conclusive and encouraging results of NSAC are the increased levels of trust between government and civil society generated from the majority of the sub-grants projects have brought about".
Pictured above is RACHA staff member Phoung Phirum facilitating a health service interface meeting.
During the second round of medium to large grants RACHA was one of six organizations selected to implement projects that facilitate citizen monitoring of health services. RACHA's program, Community Scorecard (read more about it here) was originally part of a pilot project through the Ministry of Health and the World Bank. The newsletter discuses some of RACHA's challenges, including "citizens' lack of capacity to actively participate in the project. Many showed little understanding of formal voting procedures or the concept of evaluating or scoring health services". However, it goes on to state that all organizations involved (not just RACHA's programming but also RHAC and Buddhism for Health ) saw major progress within just one year of programming. There was a higher level of engagement between citizens, services, and local authorities, as well as marked health service improvements such as staff availability and better cleanliness and hygiene in health centers.
To read more about the program, its other grantees, and RACHA within the framework of this project, please check out the downloadable newsletter here! Make sure to click on NSAC Newsletter 4-20 March 2013. It is available in both English and Khmer.